How long does it take to ship my order?
All orders are processed within 24 hours and shipped within 3 to 5 business days.
When will I receive tracking information?
One week after your order is shipped, you will receive a notification with your tracking number. If you do not receive your tracking number within 7 business days, please contact us!
How long does it take to receive my order?
Deliveries take 10 working days.
Only in rare cases more than 30 working days. In some countries, customs are often responsible for delays. We recommend that you keep an eye on your tracking number.
Explanation: Additional costs or delays may occur in international exchanges.
- Orders may have to be cleared in your country.
- Before ordering, please check if your order will lead to import duties, taxes or otherwise.
- We are not responsible for delays caused by the customs service in your country and they do not justify a refund request or negative comments.
We sincerely hope that you will not have any additional import costs or customs clearance delays.
How can I cancel my order?
You can cancel your order within 24 hours after your purchase.
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